E-Mario Luxe Privacy and Cookies Policy

This privacy policy describes how E-Mario Luxe ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, make purchases, or interact with our services.

Information We Collect

Personal Information

 - Contact details (name, email, phone number)

 - Shipping and billing addresses

 - Payment information

 - Purchase history

 - Account credentials

 - Marketing preferences

Automatically Collected Information

We collect device information including:

 - Browser type and version

 - IP address

 - Time zone

 - Cookie data

 - Pages visited

 - Products viewed

 - Referral sources

 - Interaction patterns

How We Use Your Information

 - Process and fulfill orders

 - Provide customer support

 - Send order updates and tracking information

 - Personalize your shopping experience

 - Improve our website and services

 - Send marketing communications (with consent)

 - Analyze website traffic and user behavior

 - Protect against fraudulent activities

Cookie Policy

We use cookies and similar technologies to:

 - Maintain your session

 - Remember your preferences

 - Analyze site usage

 - Enable shopping cart functionality

 - Provide personalized content

 - Track marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Information Sharing

We may share your information with:

 - Payment processors

 - Shipping partners

 - Marketing service providers

 - Analytics services

 - Legal authorities when required

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your information, including:

 - Encryption of sensitive data

 - Secure servers

 - Regular security assessments

 - Access controls

 - Staff training

Your Rights

You have the right to:

 - Access your personal information

 - Correct inaccurate data

 - Request deletion of your data

 - Opt-out of marketing communications

 - Export your data

 - Lodge complaints with supervisory authorities

Data Retention

We retain your information for:

 - Active accounts: Duration of account activity

 - Order information: As required by law

 - Marketing preferences: Until opt-out

 - Inactive accounts: 24 months

International Data Transfers

We may transfer your data to servers or service providers in other countries. We ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email or website notice.

Contact Us

For privacy-related inquiries, please contact us by the following:

 Email: privacy@e-marioluxe.com (and copy info@e-marioluxe.com)

 Phone: +234-7033383040, +234-7058158460

 WhatsApp Support: +234-705815846

You can reach us via our contact us page or simply follow us on LinkedIn, X(Twitter), Tiktok, Facebook and Instagram

Last Updated: October 21, 2024.