Standard shipping typically takes 5-10 business days depending on your location. For custom-made items or large furniture pieces, shipping may take longer. We provide tracking information so you can monitor your order's progress.

Yes, we offer international shipping to select countries. Shipping times and fees for international orders vary depending on the destination. Please check our shipping page or contact customer support for details specific to your country.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through our website or the shipping carrier’s website.

If your order arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue by either replacing the item or offering a refund, depending on the extent of the damage.

E-marioluxe offers a wide variety of furniture including sofas, dining sets, beds, wardrobes, office furniture, and outdoor furniture. Each piece is crafted with a focus on luxury, comfort, and style to suit both modern and classic interior designs.

Our furniture is sourced from top manufacturers globally, with a focus on quality craftsmanship and premium materials. We ensure that every product meets our standards for durability, comfort, and design excellence.

Yes, we offer customization services on select pieces. You can choose from different fabrics, finishes, and sizes to match your preferences and home decor. Contact our customer service team to learn more about the available options.

Our website features detailed product descriptions, including dimensions and materials, to help you make an informed decision. You can also consult our design experts for personalized advice on selecting the best furniture for your home or office.

Currently, we operate primarily online, but we occasionally host pop-up showrooms where customers can view and experience our furniture in person. Check our website or subscribe to our newsletter for updates on upcoming events.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. Additionally, we offer financing options through our partner services for eligible customers.

Yes, we offer financing options that allow you to pay for your furniture in easy monthly installments. During checkout, you can select the financing option that best suits your needs, subject to approval from our financing partner.

Absolutely. We use secure payment gateways with SSL encryption to protect your personal and financial information. Our website complies with industry-standard security practices to ensure a safe shopping experience.

Once an order has been placed, it is not possible to change the payment method directly on the website. However, you can contact our customer service team to explore alternative options or make special arrangements.

Sales tax is applied based on your shipping address and local regulations. During checkout, any applicable taxes will be calculated and shown before you complete your purchase. International orders may also be subject to customs duties or VAT, depending on the destination country.

You can cancel or modify your order within 24 hours of placing it by contacting our customer service team. After this window, cancellations or modifications may not be possible, especially for custom-made items.

We offer a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it for a refund or exchange, provided the item is in its original condition and packaging. Custom or personalized items are not eligible for returns unless defective.

To start a return, contact our customer service team with your order number and the reason for your return. We will guide you through the process and provide you with a return shipping label if applicable.

Once we receive the returned item and verify its condition, we will process your refund within 5-7 business days. The refund will be credited back to your original payment method. Depending on your bank, it may take additional time for the funds to appear in your account.

Yes, we offer exchanges for items in new condition. If you wish to exchange an item, contact our customer service team, and we will help you select a replacement and arrange the exchange process. Note that custom or final-sale items may not be eligible for exchanges.